ClearMath Privacy Policy
Last Updated: 2024.10.14
Welcome to the ClearMath app ("the App"). This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information. Kunshan Lefan Software Technology Co., Ltd ("we" or "the Company") is committed to protecting your privacy and personal data. Please read this Privacy Policy carefully.
We collect the following types of information:
- Account Information: When you register for an account, we collect your email address.
- Third-Party Login Information: If you choose to log in using your Apple or Google account, we collect relevant account information.
- Learning Data: We record your learning plans and progress.
- User Generated Content: When you create posts or replies, we collect and store the content you submit, including text and images. All user-generated content undergoes human review before publication to ensure compliance with our community guidelines.
- Usage Data: We collect data about how you use the App to improve our services and provide personalized learning content recommendations.
- Device Information: We collect device-specific information such as device model, operating system version, unique device identifiers, and mobile network information.
2. Content Moderation and Community Safety
To maintain a safe and appropriate learning environment:
- All user-generated content (including posts and replies) undergoes human review before publication
- Content is evaluated for compliance with our community guidelines and applicable laws
- Content that violates our guidelines will not be published and may be removed
- We may retain records of removed content for compliance purposes
- Users can report inappropriate content through the App's reporting feature
- We implement measures to protect minors and prevent harmful content
We use the collected information to:
- Provide, maintain, and improve our services
- Process subscription payments
- Send service-related notifications
- Provide customer support
- Review and moderate user-generated content
- Conduct analytics to enhance user experience
- Recommend personalized learning content
We do not sell or rent your personal information. We may share your information in the following situations:
- With your consent
- To comply with legal requirements
- To protect our rights and property
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure data storage and processing practices
6. Data Retention
We retain your personal information for as long as your account is active. If you choose to delete your account, we will delete all data associated with your account.
7. User Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Object to or restrict certain data processing
- Request data portability
- Opt-out of personalized advertisements
To exercise these rights, please contact us at support@upmemo.com.
8. Children's Privacy
The App is intended for users of all ages. We are committed to protecting children's privacy and complying with applicable laws, including the Children's Online Privacy Protection Act (COPPA). If you are a parent or guardian of a child under 13:
- We require parental consent for children under 13 to use certain features
- Parents can review or request deletion of their child's personal information
- We do not knowingly collect personal information from children under 13 without parental consent
- Please contact us if you believe your child has provided personal information without your consent
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you within the App and update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about any changes.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@upmemo.com
Thank you for using ClearMath!